Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, name when you create an account
• Letter Content: The details you provide to generate letters (names, occasions, messages)
• Payment Information: Processed securely through Razorpay — we never store card details
• Usage Data: Analytics about how you use our service

2. How We Use Your Information

• To generate personalized love letters using AI
• To process payments for premium features
• To improve our services and user experience
• To send important service updates

3. Data Storage & Security

Your data is stored securely on encrypted servers. Letter content is processed through OpenAI's API and is subject to their data usage policies. We implement industry-standard security measures including HTTPS encryption, hashed passwords, and secure payment processing.

4. Sharing of Information

We do not sell your personal information. We share data only with:

• OpenAI: Letter content for AI generation
• Razorpay: Payment processing
• Legal Requirements: When required by law

5. Shared Letters

When you share a letter via a unique link, anyone with that link can view the letter content. Shared links do not expire unless you delete the letter from your account.

6. Your Rights

You have the right to access, modify, or delete your personal data at any time. Contact us at privacy@cupidletter.com for any data-related requests.

7. Cookies

We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns.

8. Contact Us

For privacy-related inquiries, email us at privacy@cupidletter.com